calm the chaos with iport—your all-in-one, cloud-based business management software

your privacy is important to us

Creative Interface Inc. Privacy Policy

Creative Interface Inc. respects and protects your privacy. We will not rent, sell, or share your personal information with outside companies for their promotional use. The information you provide to Creative Interface Inc. will be used to manage your account. Occasionally, we may contact you with special offers that may interest you. If you prefer, you can tell us how you would like the Creative Interface team to contact you.

Personal Information

We collect your personal information (i.e. name and email address), for example, when you:

  1. Schedule an iPort™ demonstration.
  2. Create a user account on our website to subscribe to iPort™ and/or purchase other product.
  3. Create a user account within the iPort™ cloud-based application.

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
Upon registration, we will email you with your username and a temporary password. You will be prompted to change your password upon first login. Your name and email address will be used to inform you regarding new services, releases, upcoming events, and changes in this Privacy Policy Statement.

Contents of your User Account within
the iPort™ Cloud-Based Application

We store and maintain inventory items, vendors, manufacturers, and other data in your user account at our facilities in Canada. To prevent loss of data due to errors or system failures, we also keep back-up copies of data including the contents of your user account. Therefore, your files and data may remain on our servers, even after deletion or termination of your user account. We have processes in place to ensure contents of your user account will not be disclosed to anyone.

Services Requiring Payment

All credit card transactions are processed offsite using a third-party processor. We do not store your sensitive information, nor do we have access to your credit card information at any time. Communications with the third-party processor utilize the latest in encrypted communications.

Cookies

We use temporary and permanent cookies to enhance your experience of our iport.app website. Temporary cookies will be removed from your computer each time you close your browser.  If you have turned cookies off, you may not be able to use registered areas of the website. We link cookie information to your email address when you elect to remain logged in to maintain and recall your preferences within the website. We may employ the use of pixel tags on the website and in emails. Pixel tags such as web beacons are 1×1 images that are embedded onto a web page to document traffic and for website analytics without collecting any personal information.

We may also employ the services of a third-party agent to analyze statistical and aggregate data about our website content and user base. This aggregated information is not personally identifiable and is employed in improving website functionality and offerings. To this end, these third parties may employ the use of cookies and, or pixel tags in providing their services. While these third-party cookies are not tied to your personal information, Creative Interface Inc. does not have access to these cookies nor are we responsible for them.

Website Visitor Details

From our public website, we use the Internet Protocol (IP) address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor’s movements and to improve our website.

Links from our Website

Some pages of our website may contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide personal information, without assuring yourselves of the Privacy Policy Statement of other websites.

With Whom We Share Information

We may need to disclose personal information to our affiliates, service providers and business partners solely for the purpose of providing iPort/Creative Interface products to you. In such cases, Creative Interface Inc. will also ensure that such affiliates, service providers and business partners comply with this Privacy Policy Statement and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share or disclose your personal information to any person outside Creative Interface Inc. for any purpose that is not directly connected with providing iPort/Creative Interface products to you. We may share generic, aggregated, demographic information not linked to any personal information regarding visitors and users with our business partners and advertisers.

Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose personal information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by Creative Interface Inc. in our sole and absolute discretion for protecting the safety of our users, employees, or the public.

How Secure is Your Information?

We adopt industry-appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing Creative Interface to you and are bound by confidentiality obligations.

Your Choice in Information Use

You will be required to register with iPort/Creative Interface Inc. by providing personal information. If you choose not to provide your personal information, we will be unable to provide you with iPort/Creative Interface Inc. services. We also provide you with the option of opting out from receiving mail from us; however, you will not be able to receive email notifications of new services, releases, upcoming events and changes to the Privacy Policy Statement should you decide to opt-out of receiving all messages from iPort/Creative Interface Inc. In the event we decide to use your personal information for any purpose other than as stated in this Privacy Policy Statement, we will offer you an effective way to opt out of the use of your personal information for those other purposes. You may opt out of receiving newsletters and other secondary messages from Creative Interface Inc. by selecting the ‘unsubscribe’ function present in every message we send.

Accessing, Updating and Removing Personal Information

We provide users with access to their personal information. Users may correct, update, or remove any such personal information by accessing their user account.

Investigation of Illegal Activity

We may need to provide access to your personal information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of iPort/Creative Interface Inc. services. However, Creative Interface Inc. will ensure that such access follows this Privacy Policy and is subject to appropriate confidentiality and security measures.

Enforcement of Privacy Policy

We make every effort, including periodic reviews to ensure that Personal information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the way personal information is used for the purpose of providing our services, kindly email our iPort/Creative Interface Customer Satisfaction Team. We will contact you to address your concerns and we will also co-operate with regulatory authorities re. this matter, if needed.

Notification of Changes

Any changes to the Privacy Policy Statement will be posted on our website to keep you informed of any changes in nature of information collected, manner of collection, use and sharing of information. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify you by email and provide you with the ability to opt out of these new uses unless you have opted out from receiving all email notifications from us. You will not receive email notification of minor changes to the Privacy Policy Statement.

If you have any questions or concerns regarding this Privacy Policy Statement, please email us. We shall respond to all inquiries within 10 business days of receipt upon ascertaining your identity.